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Frequently Asked Questions

How do I know whether a mailing that I received regarding a voluntary selling/purchasing program is legitimate?

If you own fewer than 100 shares of Travelzoo Inc. common stock, you likely received a notice in the mail regarding a voluntary program that would allow you to conveniently sell all of your shares or purchase additional shares to increase your holdings to above 100 shares. While we value all of our shareholders, we realize that the inconvenience and cost of brokerage commissions may have deterred you from selling or purchasing fewer than 100 shares in the past. For this reason, we are offering you this program. The mailing regarding this program was sent out in August and in September if you did not respond to the August mailing. This program is being administered by Georgeson Inc., which is a wholly owned subsidiary of Computershare, which is Travelzoo’s transfer agent that services the needs of Travelzoo’s shareholders.

We understand that you may have questions regarding the program that is offering to sell your shares and requesting some information from you in order to complete the process. We assure you that this is a legitimate program and that we have authorized Georgeson Inc. to administer this program. The mailing should have your name on it as well as your account number and number of shares you currently own. If you have any further questions regarding the program, please feel free to contact Georgeson at 1-866-807-3007.

How do I contact Travelzoo’s transfer agent?

Our transfer agent is Computershare Investor Services. They can help with a variety of shareholder-related services:

Change of address
Transfer of stock ownership
Lost or missing stock certificate(s) request
Account statement request

Please direct your inquiries and transaction requests to Computershare using the options listed below:

Telephone inquiries: 1-866-632-6352 (U.S.)
1-781-575-2510 (non U.S.)
Email inquiries: web.queries@computershare.com
Written requests:
Computershare
P.O. Box 43078
Providence, RI 02940

By overnight delivery:

Computershare
250 Royall Street
Canton, MA 02021
Investor Centre: You can also manage your account online via Investor Centre, Computershare’s web-based tool for shareholders. Here you can view your account details, update your account information and process various transactions. Registration is quick and easy. You can access Investor Centre at http://www.computershare.com/investor/

What is a transfer agent?

A transfer agent and registrar for a publicly held company keeps records of stock held by registered shareholders, including shares held in certificate form. When stock changes hands, the transfer agent updates the record of ownership of the stock. The transfer agent does not maintain records of shares bought and sold through brokerage accounts and held in “street name.” Such records are maintained by the specific brokerages through whom shares are bought and sold.

The transfer agent is also responsible for escheatment, which is the legally-required process of transferring unclaimed property to the state. If you are a registered shareholder of Travelzoo stock, it is critical that you maintain current contact information with the transfer agent; otherwise, you are at risk of having your shares escheated. If you hold your shares through a brokerage account, you need only ensure that your address is current with your brokerage firm.

Travelzoo’s transfer agent is Computershare Investor Services and can be contacted as noted above.

How do I change my address on my shareholder account?

If you own shares through a brokerage firm, you need to contact the brokerage firm directly to change your account address.

If you’re a registered shareholder you need to contact Travelzoo’s transfer agent, Computershare Investor Services as noted above.

How do I contact Travelzoo Investor Relations?

You may contact Travelzoo Investor Relations with questions in writing related to Travelzoo at the address below:

Travelzoo Inc.
Attn: Investor Relations
800 West El Camino Real, Suite 275
Mountain View, CA 94040

I’m a former stockholder of Travelzoo Bahamas who failed to submit a request for shares in Travelzoo Inc. within the required time period. What can I do?

Please read the information posted at http://www.corporate.travelzoo.com/2002/

What is Travelzoo’s ticker symbol?

Travelzoo is traded under the symbol “TZOO” on the NASDAQ Stock Market.

What is the CUSIP number?

The CUSIP number for Travelzoo’s common stock is 89421Q-10-6.

What is Travelzoo’s fiscal year?

Travelzoo's fiscal year is based on the calendar year.

Q1January 1 – March 31
Q2April 1 – June 30
Q3July 1 – September 30
Q4October 1 – December 31

Where can I find financial reports?

Financial information is included in the quarterly and annual reports that Travelzoo files with the Securities and Exchange Commission (SEC). To view our SEC filings, click here.

How can I contact Travelzoo?

For shareholder-related services:

Telephone inquiries: 1-866-632-6352 (U.S.)
1-781-575-2510 (non U.S.)
Email inquiries: web.queries@computershare.com
Written requests:
Computershare
P.O. Box 43078
Providence, RI 02940

By overnight delivery:

Computershare
250 Royall Street
Canton, MA 02021
Investor Centre: You can also manage your account online via Investor Centre, Computershare’s web-based tool for shareholders. Here you can view your account details, update your account information and process various transactions. Registration is quick and easy. You can access Investor Centre at http://www.computershare.com/investor/

For Investors Relations questions:

Travelzoo Inc.
Attn: Investor Relations
800 West El Camino Real, Suite 275
Mountain View, CA 94040